Privacy Policy

This Privacy Policy explains how ProWell Health Group collects, uses, and protects information gathered through our website, contact forms, email communications, and other business interactions related to our services.

This policy applies to website and business information practices. It does not replace our HIPAA Compliance Notice, which summarizes how protected health information is safeguarded and what rights patients may have when HIPAA applies.

We may collect information you choose to provide, including your name, company name, job title, email address, phone number, referral details, and any message content you submit through forms or direct outreach.

We may also collect limited technical information automatically, such as IP address, browser type, device information, pages visited, referring links, and approximate usage activity needed to operate, secure, and improve the site.

We use information to respond to inquiries, evaluate partnership opportunities, coordinate services, communicate with pharmacies and patients where appropriate, improve site performance, maintain security, and comply with legal or regulatory obligations.

We may also use contact information to follow up about requested services, scheduling, credentialing, documentation workflows, and related operational matters.

We do not sell personal information. We may share information with service providers who help us operate our website, communications, hosting, analytics, or business systems, but only for legitimate business purposes and subject to appropriate safeguards.

We may also disclose information when required by law, to protect rights and safety, to respond to lawful requests, or in connection with a business transition such as a merger, acquisition, or asset sale.

We may use cookies, scripts, and similar technologies to understand site traffic, remember preferences, maintain functionality, and improve user experience. You can manage many browser-based tracking preferences through your browser settings.

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, loss, misuse, or disclosure. No system can guarantee absolute security, but we work to maintain protections appropriate to the information we handle.

You may contact us to update your information, request that we stop certain communications, or ask questions about our privacy practices. If HIPAA applies to specific records, additional rights may be described in our HIPAA Compliance Notice.

This website is not directed to children under 13, and we do not knowingly collect personal information from children through the site without appropriate authorization.

We may update this Privacy Policy from time to time. Any revisions will be posted on this page with a revised effective date.